Chatter box FAQ

Please contact us at team@123kidstalk.com if you cannot find an answer to your question.

Collapsible content

Are Chatter Boxes a substitute for Speech Therapy?

No, Chatter Boxes have been designed by Speech Pathologists to supplement or aid Speech Therapy as they will support a therapist's strategy. They are also ideal if you are waiting for Speech Therapy for your child as you can get started while you wait for assessment or therapy.

What ages are your Chatter Boxes suitable for?

Our Chatter Boxes are specifically designed for toddlers aged 12-36 months

What age Chatter Box should I choose for my child?

If you feel your child is developing typically for their age, choose the Chatter Box that corresponds with their age group. If your child is more advanced for their age, select the Chatter Box for the next age group up.

If you find that the Chatter Box isn't quite the right fit, just contact us and we'll happily exchange it for a more suitable one.

What is the cost?

Our Chatter Boxes range from $195 (Essentials) to $335 (Essentials PLUS) plus shipping. Regardless of which you choose, you'll receive RIME guides to guide you through developmental play and a Chatter Chart so you can track your toddlers progress! 

What kind of items are in the Chatter Box?

Each Chatter Box has age specific, fun themes and includes RIME guides to guide you through developmental play with tips and ideas. You will also receive a Chatter Chart which you can put up so you and your toddler can chart their progress. All items are carefully selected by experts to support your toddler's development. You will also receive weekly emails (Chatter Chirps) with additional ideas for fun activities to boost your child's speech and language development.

Do you cater to specific developmental needs?

Each Chatter Box targets typical age-appropriate speech, language and social milestones. The books and activity types are informed by our Playgroup Programs team.

Where do you ship to?

We will ship Australia-wide.

How much does shipping cost?

Shipping costs vary based on the type of Chatter Box that you choose and your location. You'll see the calculated shipping fee at checkout once you enter your delivery address.

When will my Chatter Box arrive?

Your Chatter Box will be shipped within 2 working days of purchase. Typically, shipping times are less than 5 days. You will receive tracking information as soon as we ship.

Will I be notified of my delivery?

Yes, we will send you an email when we ship and the shipping company will send you a tracking email.

How will I know if everything is in the box?

Each Chatter Box is shipped with a description and pictures of the contents so it is easy for you to make sure that everything is in the box. You can also find a full list of items in the Chatter Box section of our website.

Can I purchase a Chatter box as a gift?

Absolutely! All you need to do it input the shipping address of the gift recipient.

What if an item is damaged or missing?

Every Chatter Box is checked and weighed before being sealed and shipped so it is not possible for an item to be missing. If the box, or an item in the box is damaged when it arrives please contact us immediately and we will provide a replacement.